Seller Guide

Effective Date: January 13, 2026

This guide helps you list accurately, ship safely, and get paid quickly. Buyers pay through Stripe; funds are held in escrow and are released when the buyer clicks Mark as Received. For carrier shipments, funds may auto-release within 72 hours after a Delivered scan if the buyer takes no action.

1) Create a High-Quality Listing

Title & details

Use clear, searchable titles (brand, part name, model numbers).
Describe condition honestly — wear, repairs, modifications, dyno hours, track time.
List what’s included (brackets, hardware, lines, sensors) and what’s not.
Disclose known defects — transparency reduces disputes.

Photos

Good lighting, multiple angles, close-ups of wear/labels/serials.
Include scale (ruler/tape) for dimensions when helpful.
Show included accessories and packaging if available.

2) Pricing & Shipping

Set a fair price: Consider age, brand, condition, and market demand.
Shipping mode: Choose Carrier Shipping (you set the shipping amount) or Local Pickup (no carrier, meet the buyer).
Pack & ship (if shipping): You’re responsible for carefully packing and ensuring the package arrives at the buyer’s address.
See Shipping Info for packing tips, tracking, insurance, and signature recommendations.

3) Order Flow & Communication

Ship within 2–3 business days when possible (for shipping orders).
Update carrier and tracking immediately after shipping.
For Local Pickup, coordinate a safe, public handoff and encourage the buyer to click Mark as Received right after pickup.
Communicate promptly if there’s a delay or question.

4) Handling Issues the Right Way

Returns are only accepted for verified issue orders (wrong item shipped, significantly not as described, etc.). We do not accept returns for items that match the listing description and condition.

If a buyer reports an issue within 72 hours of delivery or local pickup, we’ll review photos/evidence from both sides.
Outcomes: mutually agreed partial refund (buyer keeps item) or return-for-refund (for shipped items, we typically provide a label).

5) Getting Paid (Stripe Connect Express)

Connect your account: Complete Stripe Express onboarding.
When funds release: After buyer clicks Mark as Received. For carrier shipments, funds may auto-release 72 hours after a carrier Delivered scan if the buyer takes no action.
Platform fee: We charge the lower of 14.9% + $0.30 of the fee base (min $4.30) or $149 + 6% of the fee base. The fee base is item price + buyer-paid shipping (tax excluded). For examples, see our Fees page. Eligible buyers may see Affirm (Buy Now, Pay Later) at checkout for orders over $250 (subject to eligibility).
Payout schedule: Stripe sends funds to your bank on their standard schedule. See Stripe Info.

Packing Checklist

Essentials

Sturdy box, minimal empty space, dense cushioning.
Double-box heavy parts; immobilize contents.
Cap/cover sharp edges and fluid ports; bag small hardware.
Seal all seams with strong packing tape.

Compliance

Drain fluids; follow carrier rules (hazmat restrictions may apply).
Remove batteries unless shipped per carrier regulations.
Photograph the packed item and label before handoff.

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Seller Guide

1) Create a High-Quality Listing

2) Pricing & Shipping

3) Order Flow & Communication

4) Handling Issues the Right Way

5) Getting Paid (Stripe Connect Express)

Packing Checklist

Helpful Links